About Achievio

Meet the Team

Achievio is built on the people who show up every day for our learners. Our team combines specialist expertise, lived experience, and a genuine commitment to making a difference.

Leadership

Driving Achievio's vision, safeguarding, and strategy.

Caroline Thomas, Founder & Director | Designated Safeguarding Lead (DSL)

Caroline Thomas

Founder & Director | Designated Safeguarding Lead (DSL)

SEND LeadershipSafeguarding (DSL)Alternative ProvisionEHCP Planning

Caroline founded Achievio with a clear purpose: to create a provision where every learner feels safe, valued, and able to progress. With a background in specialist SEND education and safeguarding, she leads Achievio's clinical and pastoral frameworks, ensuring that every placement is built on robust care and clear EHCP outcomes.

Teaching & Tutoring

Specialist tutors delivering personalised programmes across all key stages and need types.

Hannah Norris, Lead Tutor | Deputy Designated Safeguarding Lead

Hannah Norris

Lead Tutor | Deputy Designated Safeguarding Lead

SEMHTrauma-Informed PracticeKS3/KS4Safeguarding (Deputy DSL)

Hannah is our Deputy DSL and Lead Tutor, specialising in Social, Emotional and Mental Health (SEMH) and trauma-informed approaches. She builds strong, trusting relationships with learners who have experienced significant barriers to education and leads our SEMH-focused room provision.

Specialist Tutor – KS3/KS4, Lead Tutor – KS3 & KS4 Alternative Provision

Specialist Tutor – KS3/KS4

Lead Tutor – KS3 & KS4 Alternative Provision

KS3/KS4 CurriculumAlternative ProvisionEHCP TargetsReintegration Planning

Biography and photo coming soon. This member of our teaching team specialises in KS3 and KS4 provision, delivering structured and flexible programmes tailored to individual EHCP targets and reintegration goals.

Specialist Tutor – ASC & Anxiety, Specialist Tutor – Autism & Anxiety

Specialist Tutor – ASC & Anxiety

Specialist Tutor – Autism & Anxiety

Autism (ASC)PDAAnxiety-Informed TeachingLow-Demand Approaches

Biography and photo coming soon. Bringing specialist knowledge of Autistic Spectrum Conditions (ASC) and Pathological Demand Avoidance (PDA), this tutor creates low-demand, highly structured learning environments that allow anxious learners to engage and thrive.

Specialist Tutor – Primary, Specialist Tutor – Primary Learners (KS1 & KS2)

Specialist Tutor – Primary

Specialist Tutor – Primary Learners (KS1 & KS2)

Early YearsKS1/KS2PhonicsEarly Intervention

Biography and photo coming soon. Our primary specialist works with learners aged 4–11, delivering early intervention programmes grounded in phonics, play-based learning, and the Early Years Foundation Stage where appropriate.

SEMH Tutor, SEMH Tutor & Behaviour Support

SEMH Tutor

SEMH Tutor & Behaviour Support

SEMHBehaviour SupportSchool RefusalEmotional Regulation

Biography and photo coming soon. Specialising in Social, Emotional and Mental Health needs and school refusal, this tutor blends therapeutic approaches with structured curriculum delivery to re-engage learners who have become disengaged from education.

Tutor – English & Functional Skills, Specialist Tutor – English, Literacy & Functional Skills

Tutor – English & Functional Skills

Specialist Tutor – English, Literacy & Functional Skills

English GCSEFunctional Skills (E1–L2)Reading & WritingCommunication

Biography and photo coming soon. This tutor focuses on developing literacy and communication skills across all key stages, preparing learners for Functional Skills qualifications and supporting those with dyslexia and language processing difficulties.

Tutor – Maths & Digital Literacy, Specialist Tutor – Maths, Numeracy & Digital Skills

Tutor – Maths & Digital Literacy

Specialist Tutor – Maths, Numeracy & Digital Skills

Maths GCSEFunctional Skills MathsDigital LiteracySTEM

Biography and photo coming soon. Covering numeracy from foundational to GCSE level alongside digital literacy, this tutor ensures learners develop the practical skills they need for adult life, employment, and further education.

Online Tutor – SEND, Online Tutor – Specialist SEND (Remote Provision)

Online Tutor – SEND

Online Tutor – Specialist SEND (Remote Provision)

Remote TeachingSENDDigital PlatformsOnline Safety

Biography and photo coming soon. Our online tutor delivers flexible, remote sessions for learners who are unable to attend in person due to anxiety, medical needs, or geography — using accessible digital tools tailored to individual learning styles.

SEND & Learning Support

Dedicated learning support workers, behaviour mentors, and key workers who ensure every learner is safe and ready to engage.

SEND Learning Support Worker, SEND Learning Support Worker

SEND Learning Support Worker

SEND Learning Support Worker

SEND1:1 SupportCommunication AidsMakaton

Biography and photo coming soon. Working alongside our tutors in daily sessions, this Learning Support Worker provides tailored 1:1 and small group support, with experience using Makaton, visual schedules, and communication aids.

Therapeutic Learning Support Worker, Therapeutic Learning Support Worker

Therapeutic Learning Support Worker

Therapeutic Learning Support Worker

Therapeutic ApproachesTrauma-Informed CareAttachment-Aware PracticeSEMH

Biography and photo coming soon. This team member brings a therapeutic lens to daily support work, applying attachment-aware and trauma-informed principles to help learners feel safe, regulated, and ready to learn.

Behaviour & Engagement Mentor, Behaviour & Engagement Mentor

Behaviour & Engagement Mentor

Behaviour & Engagement Mentor

Positive Behaviour SupportDe-escalationEngagement StrategiesMentoring

Biography and photo coming soon. Specialising in positive behaviour support and de-escalation, this mentor builds one-to-one relationships with learners to understand the root causes of behaviour and develop personalised engagement strategies.

Learning Support Assistant (Primary), Learning Support Assistant – Primary

Learning Support Assistant (Primary)

Learning Support Assistant – Primary

KS1/KS2Early InterventionEYFSPlay Therapy

Biography and photo coming soon. Supporting our youngest learners, this LSA brings experience in early intervention and primary SEND settings, creating nurturing, structured environments where children aged 4–11 can build confidence and key skills.

Positive Behaviour Support Practitioner, Positive Behaviour Support (PBS) Practitioner

Positive Behaviour Support Practitioner

Positive Behaviour Support (PBS) Practitioner

PBS FrameworksFunctional Behaviour AssessmentRisk ReductionADHD

Biography and photo coming soon. Using evidence-based Positive Behaviour Support frameworks, this practitioner works with learners presenting with complex and challenging behaviours — always focusing on understanding, not just managing, the behaviour.

SEMH Key Worker, SEMH Key Worker

SEMH Key Worker

SEMH Key Worker

SEMHSchool RefusalEmotional CoachingWellbeing

Biography and photo coming soon. As a dedicated Key Worker for SEMH learners, this team member provides consistent, trusted 1:1 relationship support — often the anchor point for learners with school refusal, anxiety, or emotional dysregulation.

Operations & Administration

The team behind the scenes keeping Achievio running smoothly and compliantly every day.

Administrative & Digital Systems Assistant, Administrative & Digital Systems Assistant

Administrative & Digital Systems Assistant

Administrative & Digital Systems Assistant

Microsoft 365SharePointDigital AdminRecords Management

Biography and photo coming soon. Supporting Achievio's day-to-day operations, our Administrative & Digital Systems Assistant manages communications, records, and digital workflows using Microsoft 365, SharePoint, and a range of modern productivity tools.

Site Coordinator, Site Coordinator

Site Coordinator

Site Coordinator

Facilities ManagementHealth & SafetySite SecurityResource Management

Biography and photo coming soon. Our Site Coordinator maintains our Melksham premises to the highest standard — ensuring they are safe, well-equipped, and welcoming for learners, staff, and visitors at all times.

Business Administrator, Business & Finance Administrator

Business Administrator

Business & Finance Administrator

Finance AdminInvoicingPayroll SupportCompliance

Biography and photo coming soon. Managing Achievio's financial administration and compliance processes, our Business Administrator ensures accurate record-keeping, timely invoicing, and smooth operational workflows across both sites.

Outreach & Family Liaison

Building the partnerships and relationships that connect learners, families, schools, and local authorities.

Parent & Family Liaison Officer, Parent & Family Liaison Officer

Parent & Family Liaison Officer

Parent & Family Liaison Officer

Parent EngagementFamily SupportEHCP GuidanceAdvocacy

Biography and photo coming soon. Our Family Liaison Officer is the bridge between home and Achievio — supporting parents and carers through the EHCP process, keeping families informed and involved, and signposting additional support where needed.

School & LA Outreach Coordinator, School & LA Outreach Coordinator

School & LA Outreach Coordinator

School & LA Outreach Coordinator

School PartnershipsLA LiaisonSENCO NetworksPlacement Coordination

Biography and photo coming soon. Working closely with SENCOs, SEN teams, and local authority commissioners, our Outreach Coordinator manages referrals, coordinates new placements, and maintains the partnerships that allow Achievio to serve learners across Wiltshire.

Safeguarding Leads

Our Designated Safeguarding Lead (DSL) is Caroline Thomas and our Deputy DSL is Hannah Norris. All staff hold enhanced DBS clearances and receive regular safeguarding training in line with current Ofsted childcare inspection standards.

Want to know more about our team?

Get in touch — we're always happy to have a conversation about our staff and approach.